Customer Service

Customer Service

Ordering with Charming Book Clips is easy. Browse the design categories and when you find an item you want to order simply click on the order button for that item. You will be directed to my Etsy Shop where you can browse and shop all of my available inventory.

I am delighted that I am now able to accept international orders. Shipping will be calculated via my Etsy Shop.

Once you order your items through my Etsy shop, I will process and ship your order as soon as possible, usually within 2 business days.

We know that you are going to be delighted with your new Charming Book Clip. We want you to enjoy your Charming Book Clip and I personally take great care to handcraft a quality product, however, if you should find a defect in craftsmanship please contact us within 30 days of your purchase date via email to We will repair your Charming Book Clip or provide a replacement of the same Charming Book Clip design if necessary. If an exact replacement is not available we will offer an optional comparable design or a refund.

New Jersey State sales tax of 7% applies to residents of New Jersey.

You are going to love your new Charming Book Clip and use it often. It has been crafted with care to be of high quality to endure all the love of use. To keep it looking and working it’s best, try to avoid excessive pulling of the ribbon or charm. Occasionally you may want to gently polish your silver-plated components with a clean soft cloth or polishing cloth to keep them shiny. Expect your genuine pewter charms to develop the classic beautiful patina that pewter is known for. Should your ribbon become soiled, gently surface clean with a wash-cloth and mild soap and water.

If you opt to clip your Charming Book Clip to the cover of a hard cover book rather than the binding, you may find that the clip will loosen a little bit because some of the covers are much thicker on hard cover books. If you then want to clip your Charming Book Clip to a paperback cover and find that it seems a little loose, simply clip a few additional pages along with the paperback cover. Or you can also take common household needle nose pliers and gently crimp the clip tighter.
I take great care to produce a high quality durable product, but like all things it is not indestructible. Excessive pulling on the ribbon or charm may cause those components to break or separate.

When using charms with crystals, I only select genuine Made with Swarovski Elements charms and pendants. Please note that crystal contains lead oxide which maximizes the way light refracts through the crystal and gives them an almost diamond-like sparkling quality. Full lead crystal must contain above 30% lead oxide content in order to be considered full lead crystal. Please note, lead levels in these products comply with FDA standards and are therefore safe to handle and wear. Please see WARNING section below.

Please be advised that Charming Book Clips are not intended for children and should be kept away from infants, toddlers and children as they may be more likely to place these items in their mouths. As with all jewelry, Charming Book Clips should never be put in the mouth or ingested as it can be harmful and present a choking hazard.

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, news or events. You may opt out of any future contacts from us at any time by notifying us at

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